5j77 Privacy Policy

This Privacy Policy ("Policy") describes how 5j77 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who register for and use the services available at 5j77.io, including all associated betting, casino gaming, account management, and financial transaction services.

5j77 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection standards. This Policy should be read alongside our Terms & Conditions, which are incorporated by reference. By creating an account on 5j77 and using the platform's services, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein.

This Policy applies to personal data collected through the 5j77 website, mobile-optimised browser interface, customer support channels, and any other means by which you interact with the platform. It does not apply to the privacy practices of third-party websites or services linked from our platform — please consult those services' own privacy notices directly.

5j77 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party service providers such as payment processors and identity verification agencies.

• IP address and approximate geolocation derived from IP data.
• Device type, operating system, browser type and version.
• Session data including login timestamps, pages visited, and duration of play.
• Betting and gaming activity: markets wagered on, stakes placed, game titles played, win/loss records.
• Responsible gaming interactions: deposit limit changes, self-exclusion requests, session reminder acknowledgements.
• Cookie identifiers and similar tracking technologies as described in Section 7.

We may receive identity verification results and fraud risk scores from third-party KYC and anti-money laundering screening services. Payment processors including bKash, Nagad, Rocket, and domestic banks may provide transaction confirmation data, payment status updates, and account holder name confirmations to facilitate deposit and withdrawal processing.

5j77 processes your personal data for the following defined purposes only. We do not use your data for any purpose incompatible with the reasons it was originally collected without first obtaining your consent or having a separate legal basis to do so.

• Account creation and management — to register your account, maintain your player profile, and provide you with access to all platform features.
• Identity verification (KYC) — to confirm that you meet the minimum age requirement of 21 years and to satisfy anti-money laundering obligations applicable to online gaming platforms.
• Payment processing — to execute deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and domestic bank transfer channels in Bangladeshi Taka (৳).
• Service delivery and improvement — to operate the platform, detect and fix technical faults, improve user experience, and develop new features based on aggregated usage analytics.
• Fraud prevention and security — to detect and prevent fraudulent transactions, multiple account creation, money laundering, and other prohibited conduct described in our Terms & Conditions.
• Responsible gaming compliance — to monitor gaming activity for indicators of problem gambling, action self-exclusion requests promptly, and enforce deposit and loss limits as set by you.
• Customer support — to respond to your enquiries, resolve complaints, and maintain records of support interactions for quality and training purposes.
• Marketing communications (where consented) — to send you promotional offers, bonus notifications, and tournament alerts by email or SMS where you have explicitly opted in to receive such communications. You may withdraw this consent at any time via your account settings.

5j77 relies on the following legal bases when processing your personal data:

Processing your identity data, contact data, and financial data is necessary to enter into and perform the contract between you and 5j77 — namely the provision of online betting and casino services, the processing of your deposits and withdrawals, and the operation of your player account. Without this processing, we cannot provide the services you have requested.

Certain processing activities — particularly identity verification (KYC), transaction monitoring, and record-keeping — are carried out because 5j77 is required to do so under applicable anti-money laundering, counter-terrorist financing, and responsible gaming frameworks. Compliance with these obligations is not optional; failure to process data for these purposes would prevent the platform from operating lawfully.

5j77 processes certain data — including session logs, device data, and gameplay records — on the basis of legitimate interests, specifically the prevention of fraud, the maintenance of platform security, and the improvement of our services. We have assessed that these interests do not override your fundamental privacy rights, and we have implemented appropriate safeguards to minimise privacy impact.

Where we rely on consent — principally for the sending of optional marketing communications — we will obtain your explicit opt-in agreement before processing your data for that purpose. You may withdraw consent at any time without affecting the lawfulness of prior processing or your ability to continue using the platform.

5j77 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data is shared with external parties only in the following defined circumstances:

• Payment processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other domestic payment institutions receive the minimum data required to process your deposit or withdrawal transaction.
• Identity and KYC verification providers — third-party services engaged to verify document authenticity and screen against sanctions and politically exposed persons (PEP) lists receive your identity documents and associated data.
• Game software providers — Pragmatic Play, NetEnt, PG Soft, Microgaming, Evolution Gaming, Ezugi, and Spribe may receive a pseudonymised player identifier and session token to facilitate gameplay. These providers do not receive your full identity or financial data.
• IT and infrastructure service providers — cloud hosting, content delivery, and cybersecurity providers that support the operation of the 5j77 platform may process certain technical data under strict contractual data processing agreements.
• Law enforcement and regulatory authorities — where required by law, court order, or regulatory instruction, 5j77 will disclose personal data to the relevant authority. We will notify you of such disclosure where we are legally permitted to do so.

Financial data relating to your deposit and withdrawal transactions on 5j77 is handled with the highest level of care. All transactions are conducted in Bangladeshi Taka (৳) and processed through established domestic payment infrastructure.

5j77 does not store full payment card numbers, mobile banking PINs, or internet banking passwords on its own systems. Payment method details — such as your registered bKash or Nagad account number — are stored in encrypted form and are used solely to facilitate the processing of transactions from and to that verified account.

Transaction records, including deposit amounts, withdrawal requests, transaction reference numbers, and processing timestamps, are retained in accordance with the data retention schedule described in Section 8. These records form part of our anti-money laundering compliance documentation and may be subject to disclosure to competent authorities as required by law.

5j77 uses cookies and similar tracking technologies to operate the platform, maintain session continuity, and understand how the platform is used. The following categories of cookies are deployed:

5j77 does not use advertising cookies, retargeting pixels, or any cross-site tracking technologies that follow your browsing activity on other websites. Our analytics implementation uses anonymised, aggregated data only and does not create individual behavioural profiles for marketing purposes.

Most web browsers allow you to control cookie acceptance through their settings panels. Please note that disabling essential cookies will prevent the platform from functioning correctly and you will not be able to maintain a logged-in session.

5j77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of legal, accounting, and regulatory obligations. The following retention schedule applies:

• Active account data — retained for the duration of your account's active status plus a minimum period of five years following account closure, in line with anti-money laundering record-keeping requirements.
• KYC verification documents — retained for a minimum of five years from the date of the last transaction on the account, or longer if required by a specific regulatory obligation or legal hold.
• Transaction records — deposit and withdrawal records, including reference numbers, amounts, timestamps, and payment method identifiers, are retained for a minimum of five years.
• Customer support records — live chat transcripts and email correspondence are retained for a minimum of two years from the date of the interaction.
• Marketing consent records — records of opt-in and opt-out actions are retained for the duration of the marketing relationship plus three years to demonstrate compliance.
• Anonymised analytics data — aggregated, anonymised analytics data does not constitute personal data and may be retained indefinitely for platform improvement purposes.

When personal data is no longer required for any of the purposes listed above and no legal hold applies, it is securely deleted or irreversibly anonymised in accordance with our data disposal procedures.

5j77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and the 5j77 servers.
• Encryption at rest for all databases containing personally identifiable information and financial data.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required by their specific role.
• Regular security audits and penetration testing of platform infrastructure and application code.
• Multi-factor authentication requirements for all administrative access to systems holding personal data.
• Incident response procedures that require prompt internal escalation and — where required — notification to affected players in the event of a data breach.

As a player on 5j77, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will respond to all verified requests within a reasonable timeframe.

• Right of access — you may request a copy of the personal data 5j77 holds about you, including information on the purposes for which it is processed and the categories of data held.
• Right to rectification — if personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing has no other lawful basis. Note that certain data must be retained to satisfy our legal obligations and cannot be deleted on request.
• Right to restriction — you may ask us to restrict processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or while an objection to processing is being considered.
• Right to object — where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent — where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
• Right to data portability — where processing is carried out by automated means and based on your consent or a contract, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

5j77 is strictly an adult-only platform. The minimum age to register an account and participate in any betting or casino gaming activity on the platform is 21 years. This requirement applies to all players across Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

We do not knowingly collect or process personal data relating to individuals under the age of 21. During the registration process, all players are required to confirm their date of birth and are subject to identity verification that confirms their age. If 5j77 becomes aware that personal data has been collected from a player who is under 21 years of age, that account will be suspended immediately, all pending transactions will be reviewed, and the personal data will be deleted in accordance with applicable obligations.

We also encourage players who share a household with minors to make use of third-party parental control software to restrict access to gambling websites on devices accessible to those minors. Our Responsible Gaming page provides additional resources and guidance on this topic.

5j77 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law or regulation, changes in our data processing practices, improvements to our security measures, or feedback received from players and data protection advisors.

When material changes are made to this Policy, we will notify registered players by email to the address held on file and will display a prominent notice on the platform for a minimum of 14 days before the revised Policy takes effect. The "Last Updated" date at the top of this document will be revised to reflect the effective date of the most recent version.

Minor changes — such as typographical corrections or clarifications that do not alter the substance of any provision — may be made without advance notice. The current version of this Privacy Policy is always accessible via the footer of every page on the 5j77 platform.

If you do not agree with any amendment to this Privacy Policy, you must stop using the platform and close your account before the revised Policy takes effect. Continued use of the platform after the effective date of any revised Policy constitutes your acceptance of those revisions in full.